Latest COVID-19 Update - 17.09.20

Self help dental care advice

Following Government updates, we want our patients to know that we are taking stringent measures to protect you and our staff. The Practice has been working including via Triage to be able to see patients with some changes in our protocols surrounding PPE and infection control.

We have stabilised those patients with emergency dental needs and we are now moving quickly to being able to see other priority patients and return to routine appointments. At present, current guidance from the NHS and Public Health England means we will see significantly fewer patients each day.

If you are waiting for a routine care appointment please do contact us, we are making appointments for September. However, we still have specific protocols in place such as how we deal with vulnerable patients.

We are currently contacting patients with appointments for w/c 28.09.20. All appointments including those for the Hygienist service are being reviewed. However, we are working hard and are booking routine appointments for September. When you receive an appointment, you will be sent electronic forms to complete in advance and the wearing of a face mask to the Practice is required.

Please note that Practice Reception area, surgeries and our protocols are very different, please be assured it is still us under the PPE!. You may wish to watch this video to get a sense of the new 'normal' :  https://www.youtube.com/watch?v=w8d0pFdVrSI&feature=youtu.be

Please call the Practice on 01625 432300 during normal opening hours if you require advice or wish to discuss any other aspect of your dental care. Each day, Dr Jackson and/or Dr Lax will be available if you require advice for a genuine dental emergency - a call back service is in operation. Genuine dental emergencies are : severe dental/facial pain not controlled by over-the-counter preparations, dental and soft tissue acute infection, uncontrolled bleeding, rapidly increasing swelling around the face/throat/eye, trauma confined to the mouth or difficulty breathing due to a swelling.

We are still able to respond to emails - info@prestburyroaddental.co.uk

Out of Hours Emergency Weekend/Bank Holiday Service : if you have a genuine dental emergency, you can use the Emergency Service - 0161 476 9651.